News / Status / Virus Information
Stay current and up to date with TekSavvy Solutions Inc. Using the links below you will be able to check on the status of our operations as well as any breaking news with our services. The Virus section will help you keep up to date and protected. Of course if there are any questions do not hesitate to email or call our offices toll free! support@teksavvy.com or 1-877-779-1575

Please click the links for more information News | Status | Virus Information

Status Information

Date
Friday, October 23, 2009  3:42:24 PM

News/Event

Hello,

We are aware of an issue with one of our network links that is affecting our hosting servers, which includes the TekSavvy website.

We are experiencing 30-50% packet loss on this connection.  We have a ticket opened with our vender, Bell, who is also aware of this issue as it is a major problem that affects multiple services for other companies as well.  The issue was discovered and reported at 13:30 today.  The MTTR (Mean Time To Repair) is 4 hours meaning there is a chance it might be down until the end of the working day.

We apologize for any inconvenience this issue is causing you and we thank you for your patience as we work with our venders to resolve the problem.

Thank you,
TekSavvy Solutions, Inc.

---

Date
Wednesday, September 30, 2009  10:05:06 AM

News/Event

TekSavvy Solutions, Inc. Mail Server upgrade

Wednesday September 24, 2009 - 10:00AM

Early this morning we started performing upgrades to our core mail server infrastructure to increase capacity and scalability looking forward.

The upgrade is still on going as the file copy process is taking longer then originally anticipated due to the shear volume of files/emails.  In order for this process to complete successfully we had to disable the mail system preventing all action.  All email messages coming in are being stored for later delivery on our backup mail server. 

We’ve also restored the ability to send email via an alternate outgoing mail server.

Please note that our Network Operations Center is monitoring the situation and doing everything in their power to ensure this transition is completed as swiftly as possible..

We apologize for the delay and appreciate your continued patronage.

Thank you
TekSavvy Solutions, Inc.

---

Date
Thursday, August 27, 2009  3:27:25 PM

News/Event
For any order inquiries please contact our office as we are currently conducting internal system updates.

---

Date
Monday, June 29, 2009  6:55:01 PM

News/Event
Nouvelles offres et des changements emballant

Cher/Chère client (e),

Des changements à venir à partir de 1er juillet 2009

Au cours du mois dernier nous avons fait l'essai de nouveaux équipements
qui nous permettra d'étendre l'offre de l'MLPPP à un produit officiellement
disponible. Les tentatives ont été couronnées de succès et nous sommes
heureux de vous annoncer que vous pouvez maintenant acheter l'accès à notre
réseau MLPPP pour 4,00 $ par mois. Le tarif de 4,00 $ vous donne la
possibilité de choisir entre une adresse IP fixe ou dynamique qui comprend
l'accès aux binaires du Usenet / NNTP.

MLPPP signifie "Multi-Link Point-to-Point Protocol" et vous donne la
possibilité de lier multiples connexions DSL et d'avoir ainsi une connexion
plus rapide. Par exemple, si vous avez deux connexions DSL à la même
résidence (ou entreprises) avec nous, vous pouvez utiliser le MLPPP et ces
deux connexions fonctionnent comme si elles étaient une connexion.

Les personnes qui ont des connexions à lien simples (c'est-à-dire avec une
connexion ADSL) peuvent eux aussi simplement activer leur MLPPP à l'aide
de l'application de commutation de Windows ou peuvent acheter du matériel
de commutation tiers (soutenu).


Des matériaux de commutation achetés ailleurs de chez TekSavvy sont requis
pour joindre plusieurs connexions DSL.

NOTA : Lors du changement à notre service MLPPP votre nom d'utilisateur va
changer.

Différence entre une adresse IP dynamique et fixe :

Une adresse IP dynamique change à chaque fois que vous vous connectez à
notre réseau et c'est tout ce qu'il vous faut pour naviguer sur internet.

Une adresse IP fixe demeure la même lorsque vous vous connectez à notre
réseau. Si vous prévoyez gérer votre réseau à distance, vous aurez besoin
d'une adresse IP fixe. Certains employeurs exigent aussi que les personnes
travaillant au domicile aient une adresse IP fixe.

Pour commander le service MLPPP, visitez notre site Web à
l'http://www.teksavvy.com et cliquez sur le formulaire de commande d'ajouts.
En vertu de la section MLPPP faire votre choix de MLPPP avec une adresse IP
statique ou dynamique, faites défiler vers le bas, puis cliquez sur Suivant
et suivez les instructions.

Alternativement, vous pouvez vous enregistrer un compte sur DSLReports
(http://www.dslreports.com/, enregistrement gratuit obligatoire) et après
faites une demande dans le TekSavvy Direct Forum
(http://www.dslreports.com/forum/teksavdirect). Soyez certain d'inclure
votre nom, votre nom d'utilisateur et un numéro de client, si possible, afin
que nous puissions faire les changements nécessaires sur le compte.

Twitter : Bonjour, nous avons quelque chose à partager!

Voulez-vous savoir ce qui se passe? Souhaitez-vous que chef de la direction
de votre fournisseur de service internet vous tien informée de ce qui se
passe? Nous avons la solution pour vous, Twitter!

Rocky est heureux d'annoncer qu'il utilise maintenant « Twitter » pour
ouvrir les voies de communication et de tenir ses clients informés. Nous
envisageons mieux informer nos clients et d'ouvrir une meilleure voie de
communication entre le client et l'entreprise.

Si vous ne possédez pas déjà un compte « Twitter », inscrivez-vous
gratuitement dès aujourd'hui ici : http://www.twitter.com (en anglais
seulement) et commencez à être informé par la suite de tsirocky.

Bien à vous,
TekSavvy Solutions, Inc.

---

Date
Monday, June 29, 2009  6:54:33 PM

News/Event
New offerings and exciting changes

Dear Valued Customer,

Upcoming changes: as of July 1st 2009

Over the last month we have been testing new equipment at our main point of
 presence that would allow us to extend MLPPP offerings into an officially
supported product. The tests have been successful and we are happy to
announce that you can now purchase access to our MLPPP network for $4 per
month. The $4 charge gives you the option to choose between a static or
dynamic IP which includes Usenet / NNTP binary access.

MLPPP stands for "Multi-Link Point-to-Point Protocol" and gives you the
ability to "bond" multiple DSL connections together to act as one fast
connection. For example if you have 2 DSL connections at the same residence
(or business) with us you can switch to MLPPP and have those 2 connections
operate as if they were 1 big connection.

Single link connections (people with 1 DSL connection) can simply enable
MLPPP in their Windows dialer or purchase supported third party hardware.

Third party hardware is required for multiple connections bonded together.

To order MLPPP visit our website at http://www.teksavvy.com and click on
the Add-On order form. Under the MLPPP section choose MLPPP with Static IP
or MLPPP with Dynamic IP, scroll to the bottom, click next and follow
instructions.

Alternatively, you can register an account on DSLReports
(http://www.dslreports.com/, free registration required) and post a request
in the TekSavvy Direct Forum (http://www.dslreports.com/forum/teksavdirect).
Be certain to include your name, username, and customer number if you happen
to know it so that we can make the changes to the account.

NOTES: When switching to our MLPPP service your username used to connect to
our network will also change.

Dynamic vs Static IP : Dynamic IP's change each time you connect to our
network and are all you need if you using the internet for general web
surfing and email.

With a static IP your IP address is always the same when you connect to our
network. If you plan to manage your network remotely or if you plan to run
servers you may need a static IP. Some employers also require employees
working from home to have a static IP.



Twitter: Hello, we have something to share!

Do you like to know what's going on? Would you like it if the CEO of your
ISP was keeping you informed as to what's going on? We've got the answer
for you, Twitter!

Rocky is pleased to announce that he is now using Twitter to help the lines
of communications and to also help narrow that bridge that bonds clients and
companies.

If you don't already have a Twitter account sign up today
(http://twitter.com free registration) and start staying informed by
following tsirocky.

Thank you,

TekSavvy Solutions, Inc.

---

Date
Wednesday, June 24, 2009  11:22:20 AM

News/Event
Network maintenance tonight

(La version française suit.)

ATTENTION:
IMPORTANT NOTICE: Network Maintenance

Maintenance Window:
Wednesday night / Thursday morning
-June 25, 2009 @ 00:01 EST (midnight) - 06:00 EST

Due to required maintenance to our network you may experience slow
speeds. This maintenance will be otherwise non-service affecting.

We apologize for the inconvenience and thank you for your continued
patronage.

Technical Support Team
TekSavvy

*********************************************************************

Version française:
ATTENTION:
AVIS IMPORTANT: Entretien de réseau

Fenêtre d'entretien:

Mercredi soir / Jeudi matin:
Jeudi le 25 Juin, 2009 de 0001 EST jusqu'à 0600 EST (minuit à 6am)

Pendant l'entretien nécessaire à notre réseau, vous devrez toujours
demeurer enligne, mais vous pouvez éprouver des vitesses lentes.

Nous nous excusons du dérangement et merci pour votre clientèle continuée.

L'équipe de soutien technique
TekSavvy

---

Date
Tuesday, June 02, 2009  12:13:33 AM

News/Event

(La version française suit.)

ATTENTION:
IMPORTANT NOTICE: Network Maintenance

Due to required maintenance to our network there may be a disruption in
service on the following days:

Tuesday evening / Wednesday early morning:
Wednesday June 3, 2009 from 0001 EST until 0600 EST (midnight to 6am)

Wednesday evening / Thursday early morning:
Thursday June 4, 2009 from 0001 EST until 0600 EST (midnight to 6am)

Thursday evening / Friday early morning:
Friday Friday June 5, 2009 from 0001 EST until 0600 EST (midnight to 6am)

We will be making changes to our internal network structure and we do not
expect that these changes will affect your service.

We apologize for the inconvenience and thank you for your continued
patronage.

Technical Support Team
TekSavvy

*******************************************************************

Version française:
ATTENTION:
AVIS IMPORTANT: Entretien de réseau

En raison de l'entretien nécessaire à notre réseau il peut y avoir une
interruption de service sur les jours suivants:

Mardi soir / Mercredi matin:
Mercredi le 3 Juin, 2009 de 0001 EST jusqu' à 0600 EST (minuit à 6am)

Mercredi soir / Jeudi matin:
Jeudi le 4 Juin, 2009 de 0001 EST jusqu' à 0600 EST (minuit à 6am)

Jeudi soir / Vendredi matin:
Vendredi le 5 Juin, 2009 de 0001 EST jusqu' à 0600 EST (minuit à 6am)

Nous ferons des changements à l'infrastructure de notre réseau et nous ne
prévoyons pas que ces changements affecteront votre service.

Nous nous excusons du dérangement et merci pour votre clientèle continuée.

L'équipe de soutien technique
TekSavvy

---

Date
Tuesday, May 26, 2009  11:13:21 AM

News/Event
IMPORTANT NOTICE: Network Maintenance

(La version française suit.)

ATTENTION:
IMPORTANT NOTICE: Network Maintenance

Due to required network maintenance to our core network there will be a
disruption in service on [Wednesday evening /  Thursday early morning]
Thursday May 28, 2009 from 0000 EST until 0600 EST (midnight to 6am)
and again on  Thursday evening / Friday early morning] Friday May 29, 2009
from 0000 EST until 0600 EST (midnight to 6am)

We will be making major changes to our core network configuration.
During this time you will experience an interruption in service.

We apologize for the inconvenience and thank you for your continued
patronage.

Technical Support Team
TekSavvy

*******************************************************************

Version française:
AVIS IMPORTANT: Modifications urgentes au réseau
ATTENTION:

Afin de faire des changements urgents aux routeurs principaux de
 notre réseau, il y aura interruption dans votre service d'Internet
Jeudi le 27 mai 2009, entre minuit (00:00) et 6 heures (06:00) du matin
(Mercredi soir), heure de l'est et vendredi 28 mai 2009, entre
minuit (00:00) et 6 heures (06:00) du matin (Jeudi soir), heure de l'est.

Nous ferons des changements majeur à notre réseau d'infrastructure.
Durant cette période vous pouvez avoir des interruptions  temporaires dans
vos services.

Nous nous excusons pour tout inconvénient. Merci pour votre
patience.

L'Équipe de support technique
TekSavvy

---

Date
Tuesday, March 31, 2009  12:03:08 PM

News/Event

Conficker worm

Hey Gang,

We will be running scans to try and see if anything can be found over our network on this. Trying to be proactive about this so that no one gets damaged in any way.

It is believed the virus/worm will be active in the next 24 to 48 hours.

Our network administrator will be rolling through anywhere he thinks might be an issue so please do not be alarmed if you see anything from the speedtest server (where we will be running the scan from), so speedtest.teksavvy.com.

For more details on this please go to:
http://en.wikipedia.org/wiki/Conficker

Thank you,
Marc
CTO

Rocky
CEO

TekSavvy Solutions, Inc.

---

Date
Thursday, February 26, 2009  7:13:43 AM

News/Event
There are currently no network changes to report.

---

Date
Tuesday, February 24, 2009  8:35:57 PM

News/Event
There are currently timeouts being reported in the 613, 819 and 705. We have opened master tickets for the issues.

---

Date
Friday, February 06, 2009  12:17:04 PM

News/Event
There are currently no outages to report at this time

---

Date
Thursday, February 05, 2009  7:24:00 PM

News/Event
There are currently users experiencing timeouts in the 905 area code
A master ticket has been submitted
Affected users appear to have gone down at approximately 5:40pm EST

---

Date
Wednesday, January 21, 2009  10:58:45 AM

News/Event

Resolution from Bell:

Please note that the packet loss issue on BAS13-TORONTO12 has been resolved since 00:40am this morning, the card slot was reloaded

---

Date
Tuesday, January 20, 2009  3:37:18 PM

News/Event

Date: 1/20/2009 15:36
Details: Update from Bell:
Emergency maintenance has been planned to correct this issue 1/21/2009 between the hours of 00:01 and 06:00.

Date: 1/20/2009 14:36
Details: Update from Bell:
JUNIPER LOOKING AT BAS CONFIG / NO ETR AVAILABLE.

Date: 1/20/2009 11:13
Details: Update from Bell:
SUPPORT TEAMS ARE STILL INVESTIGATING & VENDOR HAS BEEN ENGAGED. ALL L2TP TRAFFIC IS AFFECTED (GAS/AGAS) ON BAS13-TORONTO12

Date: 1/20/2009 09:42
Details: Update from Bell:
SRP CARD CHANGED BUT STILL SEE PACKET LOSS / TECHNICAL BRIDGE ONGOING WITH SUPPORT TEAMS.

Date: 1/19/2009 15:09
Details: As per Bell:

Trouble in BAS13-TORONTO12
Problem Description: Packet Loss
Cities/Area code Affected: TORONTO & surroundings
Service Affected: GAS & AGAS & HSA
Details: Investigating packet loss issue on BAS13-Toronto12. (dave)

---

Date
Tuesday, January 06, 2009  3:34:27 PM

News/Event

(La version française suit.)

ATTENTION:
IMPORTANT NOTICE: Emergency Network Maintenance

Due to required emergency network maintenance to our core network
there will be a disruption in service on Wednesday January 7, 2009 from
0000 EST until 0600 EST (midnight to 6am).

We will be making minor changes to our core network configuration.
The changes should not take more than 2 hours.  During this time you
may experience a temporary interruption in service.

We apologize for the inconvenience and thank you for your continued
patronage.

Technical Support Team
TekSavvy

*******************************************************************

Version française:
AVIS IMPORTANT: Modifications urgentes au réseau
ATTENTION:

Afin de faire des changements urgents au routeur principal de notre réseau,
il y aura interruption dans votre service d'Internet mercredi le 7 janvier
2009, entre minuit (00:00) et 6 heures (06:00) du matin, heure de l'est.

Nous ferons des changements mineurs à notre réseau d'infrastructure.
Les changements ne devraient pas prendre plus de deux heures.

Durant cette période vous pouvez avoir des interruptions temporaires dans
vos services.

Nous nous excusons pour tout inconvénient. Merci pour votre patience.

L'Équipe de support technique
TekSavvy

 

---

Date
Wednesday, December 17, 2008  4:14:37 PM

News/Event

---

Date
Tuesday, November 11, 2008  4:25:43 PM

News/Event
IMPORTANT NOTICE: Network Maintenance

(La version française suit.)

ATTENTION:

Due to required network maintenance, there will be a disruption in
service for Ontario and Quebec on Thursday November 13, 2008 from 1200 AM
EST until 0600 AM EST.

During this time, all services may experience intermittent loss of
connectivity throughout the maintenance window.

We apologize for the inconvenience and thank you for your continued
patronage.

Support Team
----------------------------------------------------------------------


ATTENTION:

Afin d'effectuer des modifications requises au réseau, une interruption
du service d'Internet est obligatoire pour l'Ontario et le Québec ce
Jeudi 13 Novembre 2008, entre minuit (00:00) et 6 heure (06:00),
heure normale de l'est.

Durant ces modifications, le service d'Internet sera intermittent.

Nous nous excusons pour tout inconvénient.

Merci de votre collaboration.

L'Équipe du support technique

---

Date
Friday, October 31, 2008  11:39:51 AM

News/Event

Our 5th AGAS coming in from Bell is currently down.  This will create exess load on the other 4 connections.  Clients will experience slow speeds and timeouts until the issue is resolved.  We have already contacted Bell on this issue and we are working with them to resolve it.

 

As of 3:10PM today, this issue has been resolved.

---

Date
Thursday, May 22, 2008  9:27:19 AM

News/Event

ATTENTION, TEKSAVVY NE PRENDRA PAS D’APPEL TÉLÉPHONIQUE LE MARDI 27 MAI 2008.

Le mardi 27 mai 2008, le personnel de TekSavvy sera à un rassemblement sur la colline parlementaire du Canada à Ottawa au sujet de Net Neutrality. Nous luttons pour votre service d’Internet et vos droits.  Nous espérons donc que vous ne nous téléphonerez seulement si vous croyez que c’est une urgence, ceci nous aidera à gérer vos besoins.  Nos employés sur place assureront des délais minimes  pour les activations de services et/ou les billets pour les troubles dûs à cet événement.

Nous vous remercions à l’avance pour votre compréhension et votre support.

Si vous désirez en apprendre davantage sur Net Neutrality ou si vous voulez nous joindre à Ottawa, veuillez aller sur le site suivant :
www.netneutralityrally.ca

Propriétaires de TekSavvy

ATTENTION, TEKSAVVY WILL NOT BE TAKING PHONE CALLS TUESDAY, MAY 27TH 2008

On Tuesday, May 27th 2008, the TekSavvy staff will be at a rally on Parliament Hill, Ottawa , in the name of Net Neutrality, fighting for your Internet and Privacy rights.  Therefore, we hope you will only make calls to the office if you believe it to be an emergency as this would greatly help us properly manage your needs.   Staff will be on hand to ensure minimal to no delays to product activations and/or trouble tickets experienced due to this event.

We thank you in advance for your understanding and support.

If you wish to learn more about Net Neutrality or wish to join us in Ottawa please go to the following link. 

www.netneutralityrally.ca 

TekSavvy Ownership

---

Date
Monday, February 11, 2008  11:42:27 AM

News/Event

---

Date
Tuesday, December 11, 2007  4:33:52 PM

News/Event
IMPORTANT NOTICE: Network Maintenance

(La version française suit.)

ATTENTION:

Due to critical network maintenance, there will be a disruption in service for Ontario and Quebec on Thursday December 13, 2007 from 1200 AM EST until 0600 AM EST.

During this time, all services will experience intermittent loss of connectivity throughout the maintenance window.

We apologize for the inconvenience and thank you for your continued patronage.

Support Team


Version française:

ATTENTION:

Afin de faire des changements urgents au réseau, il y aura une interruption de votre service Internet pour l'Ontario et le Québec le jeudi 13 décembre 2007, entre minuit(00:00)et 6 heures(06:00) du matin, heure de l'est.

Durant les changements, les services d'Internet seront intermittants...

Nous regrettons ce dérangement .... Merci pour votre patience.

Équipe de support technique

---

Date
Monday, September 24, 2007  4:01:33 PM

News/Event
IMPORTANT NOTICE: Network Maintenance
(La version française suit.)
ATTENTION:
There will be a disruption in mail service on Wednesday September 26, 2007 from 1200 AM EDST until 0600 AM EDST. The work being performed should onlylast for 5 hours.
Email services will be down throughout the maintenance window however no emails will be lost as a backup system is in place.
We apologize for the inconvenience and thank you for your continued patronage.

Support Team


Version française:
AVIS - ENTRETIEN APPORTÉ AU RÉSEAU
ATTENTION:
Il y aura une interruption de votre service de courriel mercredi le 26 septembre 2007, entre minuit(00:00)et 6 heures(06:00) du matin, heure avancée de l'est.  L'entretien apporté au réseau sera d'une durée approximative de 5 heures.
Le service de courriel ne fonctionnera pas durant la fenêtre d'interruption, par contre aucun courriel ne sera perdu car nous avons un système de sauvegarde et restauration en place.
Nous regrettons ce dérangement .... Merci pour votre patience.

Équipe de support technique

---

Date
Tuesday, August 14, 2007  2:28:17 PM

News/Event
IMPORTANT NOTICE: Emergency Network Maintenance
(La version française suit.)
ATTENTION:
Due to critical network maintenance, there will be a disruption in service on Wednesday August 15, 2007from 1200 AM EDST until 0600 AM EDST. The work being performed should only last for 2 hours.
During this time, all services will experience intermittent loss of connectivity throughout the maintenance window.
We apologize for the inconvenience and thank you for your continued patronage.

Support Team

Version française:
ATTENTION:
Afin de faire des changements urgents au réseau, il y aura une interruption dans votre service Internet mercredi le 15 Août 2007, entre minuit(00:00)et 6 heures(06:00) du matin, heure avancée de l est.
Durant les changements, les services d Internet serons intermittent...
Nous regrettons ce dérangement .... Merci pour votre patience.

Équipe de support technique

---

Date
Friday, July 27, 2007  11:13:26 AM

News/Event
ADVISORY - NETWORK MAINTENANCE
Devices: bas7-kitchener06, bas5-hamilton14, bas4-kitchener06, bas4-kingston08, bas4-hamilton14, bas3-kitchener06, bas3-kingston08, bas3-hamilton14, bas2-kitchener06, bas2-kingston08, bas2-hull20, bas2-hamilton14, bas2-barrie18, bas1-calgaryqa and bas1-barrie18.
Service affected: PPPOE
Window: 2007-07-09 - 00:00 to 06:00
Impact: 10 minutes.
Work Description: PVP Migration
Ordinarily, maintenances are completed as indicated. Please do not respond to this message directly. Replies can be classified as errors, delayed or discarded.

AVIS - ENTRETIEN APPORTÉ AU RÉSEAU
Apparereils bas7-kitchener06, bas5-hamilton14, bas4-kitchener06, bas4-kingston08, bas4-hamilton14, bas3-kitchener06, bas3-kingston08, bas3-hamilton14, bas2-kitchener06, bas2-kingston08, bas2-hull20, bas2-hamilton14, bas2-barrie18, bas1-calgaryqa et bas1-barrie18.
Service affecté: PPPOE
Fenêtre d entretien: 2007-07-09 - 00:00 to 06:00
Impact: 10 minutes
Description du travail: Migration PVP
En temps normal, les entretiens sont complétés tels qu indiqués. Veuillez ne pas répondre directement à ce message. Il est possible que les réponses soient classifiées comme étant des erreurs, qu’elles soient écartées ou retardées.

ADVISORY - NETWORK MAINTENANCE
Devices: bas9-kitchener06, bas8-london14, bas8-kitchener06, bas7-montreal02, bas6-montreal02, bas6-london14, bas5-montreal02, bas5-london14, bas4-montreal02, bas4-london14, bas3-montreal02, bas3-london14, bas2-montreal02, bas2-malton22 and bas2-london14.
Service affected: PPPOE
Window: 2007-07-10 - 00:00 to 06:00
Impact: 10 minutes.
Work Description: PVP Migration
Ordinarily, maintenances are completed as indicated. Please do not respond to this message directly. Replies can be classified as errors, delayed or discarded.

AVIS - ENTRETIEN APPORTÉ AU RÉSEAU
Apparereils bas9-kitchener06, bas8-london14, bas8-kitchener06, bas7-montreal02, bas6-montreal02, bas6-london14, bas5-montreal02, bas5-london14, bas4-montreal02, bas4-london14, bas3-montreal02, bas3-london14, bas2-montreal02, bas2-malton22 and bas2-london14.
Service affecté: PPPOE
Fenêtre d entretien: 2007-07-10 - 00:00 to 06:00
Impact: 10 minutes
Description du travail: Migration PVP
En temps normal, les entretiens sont complétés tels qu indiqués. Veuillez ne pas répondre directement à ce message. Il est possible que les réponses soient classifiées comme étant des erreurs, qu’elles soient écartées ou retardées.

ADVISORY - NETWORK MAINTENANCE
Devices: Circuit Maintenance
Window: 2007-07-13- 00:00 to 06:00
Impact: 20:00 minutes
Work Description
NOTIFICATION ONLY. TO UPGRADE ALL OM3500 RINGS CARRYING OPE TRAFFIC IN ONTARIO, QUEBEC AND BELL WEST
Ordinarily, maintenances are completed as indicated. Please do not respond to this message directly. Replies can be classified as errors, delayed or discarded.

AVIS - ENTRETIEN APPORTÉ AU RÉSEAU
Description: Entretien d un Circuit
Fenêtre d entretien: 2007-07-13 - 00:00 to 06:00
Impact: 20:00 minutes
Description du travail: AVIS SEULEMENT.MISE À JOUR DE TOUS LES OM3500 TRANSPORTANT LE TRAFFIQUE EN ONTARIO ET AU QUEBEC AINSI QUE BELL OUEST
En temps normal, les entretiens sont complétés tels qu indiqués. Veuillez ne pas répondre directement à ce message.

---

Date
Wednesday, July 04, 2007  3:54:47 PM

News/Event
ADVISORY - NETWORK MAINTENANCE
Devices: bas1-windsor12, bas1-unionville55, bas1-toronto63, bas1-toronto47, bas1-toronto12, bas1-toronto02, bas1-toronto01, bas1-sthubert21, bas1-stcatharines10, bas1-quebec09, bas1-ottawa23, bas1-ottawa10, bas1-oshawa95, bas1-montrealak
Technology: IP.Connect - High Speed
Window: 2007-08-06- 00:00 to 06:00
Impact: 2 hours
Work Description: Reconfiguration, software
Ordinarily, maintenances are completed as indicated. Please do not respond to this message directly. Replies can be classified as errors, delayed or discarded.

AVIS - ENTRETIEN APPORTÉ AU RÉSEAU
Appareils: bas1-windsor12, bas1-unionville55, bas1-toronto63, bas1-toronto47, bas1-toronto12, bas1-toronto02, bas1-toronto01, bas1-sthubert21, bas1-stcatharines10, bas1-quebec09, bas1-ottawa23, bas1-ottawa10, bas1-oshawa95, bas1-montrealak
Technologie: IP.Connect - High Speed
Fenêtre d entretien: 2007-08-06 - 00:00 to 06:00
Impact: 2 heures
Description du travail: Reconfiguration, software
En temps normal, les entretiens sont complétés tels qu indiqués. Veuillez ne pas répondre directement à ce message. Il est possible que les réponses soient classifiées comme étant des erreurs, qu’elles soient écartées ou retardées.

ADVISORY - NETWORK MAINTENANCE
Devices: bas1-montreal45, bas1-montreal28, bas1-montreal19, bas1-montreal02, bas1-malton22, bas1-london14, bas1-kitchener06, bas1-kingston08, bas1-hull20, bas1-hamilton14, bas1-guelph22, bas1-edmonton and bas1-clarkson16.
Service affected: PPPOE
Window: 2007-08-06 - 00:00 to 06:00
Impact: 10 minutes.
Work Description: PVP Migration
Ordinarily, maintenances are completed as indicated. Please do not respond to this message directly. Replies can be classified as errors, delayed or discarded.

AVIS - ENTRETIEN APPORTÉ AU RÉSEAU
Apparereils bas1-montreal45, bas1-montreal28, bas1-montreal19, bas1-montreal02, bas1-malton22, bas1-london14, bas1-kitchener06, bas1-kingston08, bas1-hull20, bas1-hamilton14, bas1-guelph22, bas1-edmonton and bas1-clarkson16.
Service affecté: PPPOE
Fenêtre d entretien: 2007-08-06 - 00:00 to 06:00
Impact: 10 minutes
Description du travail: Migration PVP

---

Date
Wednesday, July 04, 2007  3:54:31 PM

News/Event
ADVISORY - NETWORK MAINTENANCE
Devices: bas11-toronto12, bas12-toronto12, bas13-toronto12, bas14-toronto12, bas15-toronto12, bas16-toronto12, bas18-toronto12, bas1-toronto21, bas1-toronto35, bas1-toronto48, bas20-toronto12, bas21-toronto12, bas2-toronto47, bas2-toronto63 and bas3-toronto47.
Service affected: PPPOE
Window: 2007-07-24 - 00:00 to 06:00
Impact: 10 minutes.
Work Description: PVP Migration
Ordinarily, maintenances are completed as indicated. Please do not respond to this message directly. Replies can be classified as errors, delayed or discarded.

AVIS - ENTRETIEN APPORTÉ AU RÉSEAU
Apparereils bas11-toronto12, bas12-toronto12, bas13-toronto12, bas14-toronto12, bas15-toronto12, bas16-toronto12, bas18-toronto12, bas1-toronto21, bas1-toronto35, bas1-toronto48, bas20-toronto12, bas21-toronto12, bas2-toronto47, bas2-toronto63 et bas3-toronto47.
Service affecté: PPPOE
Fenêtre d entretien: 2007-07-24 - 00:00 to 06:00
Impact: 10 minutes
Description du travail: Migration PVP
En temps normal, les entretiens sont complétés tels qu indiqués. Veuillez ne pas répondre directement à ce message. Il est possible que les réponses soient classifiées comme étant des erreurs, qu’elles soient écartées ou retardées.

ADVISORY - NETWORK MAINTENANCE
Devices: bas9-toronto63, bas8-toronto63, bas7-toronto63, bas6-toronto63, bas5-toronto63, bas4-windsor12, bas4-toronto63, bas3-windsor12, bas3-toronto63, bas2-windsor12, bas2-unionville55, bas1-vancouverbg, bas14-toronto63, bas13-toronto63, bas12-toronto63 and bas11-toronto63.
Service affected: PPPOE
Window: 2007-07-28 - 00:00 to 06:00
Impact: 10 minutes.
Work Description: PVP Migration
Ordinarily, maintenances are completed as indicated. Please do not respond to this message directly. Replies can be classified as errors, delayed or discarded.

AVIS - ENTRETIEN APPORTÉ AU RÉSEAU
Apparereils bas9-toronto63, bas8-toronto63, bas7-toronto63, bas6-toronto63, bas5-toronto63, bas4-windsor12, bas4-toronto63, bas3-windsor12, bas3-toronto63, bas2-windsor12, bas2-unionville55, bas1-vancouverbg, bas14-toronto63, bas13-toronto63, bas12-toronto63 et bas11-toronto63.
Service affecté: PPPOE
Fenêtre d entretien: 2007-07-28 - 00:00 to 06:00
Impact: 10 minutes
Description du travail: Migration PVP
En temps normal, les entretiens sont complétés tels qu indiqués. Veuillez ne pas répondre directement à ce message. Il est possible que les réponses soient classifiées comme étant des erreurs, qu’elles soient écartées ou retardées.

ADVISORY - NETWORK MAINTENANCE
Devices: bas1-montreal45, bas1-montreal28, bas1-montreal19, bas1-montreal02, bas1-malton22, bas1-london14, bas1-kitchener06, bas1-kingston08, bas1-hull20, bas1-hamilton14, bas1-guelph22, bas1-edmonton and bas1-clarkson16.
Service affected: PPPOE
Window: 2007-08-04 - 00:00 to 06:00
Impact: 10 minutes.
Work Description: PVP Migration
Ordinarily, maintenances are completed as indicated. Please do not respond to this message directly. Replies can be classified as errors, delayed or discarded.

AVIS - ENTRETIEN APPORTÉ AU RÉSEAU
Apparereils bas1-montreal45, bas1-montreal28, bas1-montreal19, bas1-montreal02, bas1-malton22, bas1-london14, bas1-kitchener06, bas1-kingston08, bas1-hull20, bas1-hamilton14, bas1-guelph22, bas1-edmonton and bas1-clarkson16.
Service affecté: PPPOE
Fenêtre d entretien: 2007-08-04 - 00:00 to 06:00
Impact: 10 minutes
Description du travail: Migration PVP
En temps normal, les entretiens sont complétés tels qu indiqués. Veuillez ne pas répondre directement à ce message. Il est possible que les réponses soient classifiées comme étant des erreurs, qu’elles soient écartées ou retardées.

---

Date
Wednesday, July 04, 2007  3:54:04 PM

News/Event
ADVISORY - NETWORK MAINTENANCE
Devices: dis3-stjohnsnf
Service affected: PPPOE
Window: 2007-07-22 - 00:00 to 06:00
Impact: 10 minutes.
Work Description: PVP Migration
Ordinarily, maintenances are completed as indicated. Please do not respond to this message directly. Replies can be classified as errors, delayed or discarded.

AVIS - ENTRETIEN APPORTÉ AU RÉSEAU
Apparereils: dis3-stjohnsnf
Service affecté: PPPOE
Fenêtre d entretien: 2007-07-22 - 00:00 to 06:00
Impact: 10 minutes
Description du travail: Migration PVP
En temps normal, les entretiens sont complétés tels qu indiqués. Veuillez ne pas répondre directement à ce message. Il est possible que les réponses soient classifiées comme étant des erreurs, qu’elles soient écartées ou retardées.

ADVISORY - NETWORK MAINTENANCE
Devices: bas6-toronto01, bas9-toronto01, bas2-toronto02, bas4-toronto06, bas5-toronto06, bas1-toronto09, bas2-toronto12, bas3-toronto12, bas4-toronto12, bas5-toronto12, bas6-toronto12, bas7-toronto12, bas8-toronto12, bas9-toronto12 and bas10-toronto12
Service affected: PPPOE
Window: 2007-07-23 - 00:00 to 06:00
Impact: 10 minutes.
Work Description: PVP Migration
Ordinarily, maintenances are completed as indicated. Please do not respond to this message directly. Replies can be classified as errors, delayed or discarded.

AVIS - ENTRETIEN APPORTÉ AU RÉSEAU
Apparereils bas9-kitchener06, bas8-london14, bas8-kitchener06, bas7-montreal02, bas6-montreal02, bas6-london14, bas5-montreal02, bas5-london14, bas4-montreal02, bas4-london14, bas3-montreal02, bas3-london14, bas2-montreal02, bas2-malton22 et bas2-london14.
Service affecté: PPPOE
Fenêtre d entretien: 2007-07-23 - 00:00 to 06:00
Impact: 10 minutes
Description du travail: Migration PVP
En temps normal, les entretiens sont complétés tels qu indiqués. Veuillez ne pas répondre directement à ce message. Il est possible que les réponses soient classifiées comme étant des erreurs, qu’elles soient écartées ou retardées.

ADVISORY - NETWORK MAINTENANCE
Devices: bas6-toronto01, bas9-toronto01, bas2-toronto02, bas4-toronto06, bas5-toronto06, bas1-toronto09, bas2-toronto12, bas3-toronto12, bas4-toronto12, bas5-toronto12, bas6-toronto12, bas7-toronto12, bas8-toronto12, bas9-toronto12 and bas10-toronto12
Service affected: PPPOE
Window: 2007-07-23 - 00:00 to 06:00
Impact: 10 minutes.
Work Description: PVP Migration
Ordinarily, maintenances are completed as indicated. Please do not respond to this message directly. Replies can be classified as errors, delayed or discarded.

AVIS - ENTRETIEN APPORTÉ AU RÉSEAU
Apparereils bas9-kitchener06, bas8-london14, bas8-kitchener06, bas7-montreal02, bas6-montreal02, bas6-london14, bas5-montreal02, bas5-london14, bas4-montreal02, bas4-london14, bas3-montreal02, bas3-london14, bas2-montreal02, bas2-malton22 et bas2-london14.
Service affecté: PPPOE
Fenêtre d entretien: 2007-07-23 - 00:00 to 06:00
Impact: 10 minutes
Description du travail: Migration PVP
En temps normal, les entretiens sont complétés tels qu indiqués. Veuillez ne pas répondre directement à ce message. Il est possible que les réponses soient classifiées comme étant des erreurs, qu’elles soient écartées ou retardées.

---

Date
Wednesday, July 04, 2007  3:53:43 PM

News/Event
ADVISORY - NETWORK MAINTENANCE
Devices: bas9-kitchener06, bas8-london14, bas8-kitchener06, bas7-montreal02, bas6-montreal02, bas6-london14, bas5-montreal02, bas5-london14, bas4-montreal02, bas4-london14, bas3-montreal02, bas3-london14, bas2-montreal02, bas2-malton22 and bas2-london14.
Service affected: PPPOE
Window: 2007-07-16 - 00:00 to 06:00
Impact: 10 minutes.
Work Description: PVP Migration
Ordinarily, maintenances are completed as indicated. Please do not respond to this message directly. Replies can be classified as errors, delayed or discarded.

AVIS - ENTRETIEN APPORTÉ AU RÉSEAU
Apparereils bas9-kitchener06, bas8-london14, bas8-kitchener06, bas7-montreal02, bas6-montreal02, bas6-london14, bas5-montreal02, bas5-london14, bas4-montreal02, bas4-london14, bas3-montreal02, bas3-london14, bas2-montreal02, bas2-malton22 et bas2-london14.
Service affecté: PPPOE
Fenêtre d entretien: 2007-07-16 - 00:00 to 06:00
Impact: 10 minutes
Description du travail: Migration PVP
En temps normal, les entretiens sont complétés tels qu indiqués. Veuillez ne pas répondre directement à ce message. Il est possible que les réponses soient classifiées comme étant des erreurs, qu’elles soient écartées ou retardées.

ADVISORY - NETWORK MAINTENANCE
Devices: bas9-ottawa23, bas8-ottawa23, bas7-ottawa23, bas6-ottawa23, bas5-quebec14, bas4-quebec14, bas4-ottawa23, bas3-quebec14, bas3-ottawa23, bas2-quebec14, bas2-quebec09 and bas2-ottawa23.
Service affected: PPPOE
Window: 2007-07-17 - 00:00 to 06:00
Impact: 10 minutes.
Work Description: PVP Migration
Ordinarily, maintenances are completed as indicated. Please do not respond to this message directly. Replies can be classified as errors, delayed or discarded.

AVIS - ENTRETIEN APPORTÉ AU RÉSEAU
Apparereils bas9-ottawa23, bas8-ottawa23, bas7-ottawa23, bas6-ottawa23, bas5-quebec14, bas4-quebec14, bas4-ottawa23, bas3-quebec14, bas3-ottawa23, bas2-quebec14, bas2-quebec09 et bas2-ottawa23.
Service affecté: PPPOE
Fenêtre d entretien: 2007-07-17 - 00:00 to 06:00
Impact: 10 minutes
Description du travail: Migration PVP
En temps normal, les entretiens sont complétés tels qu indiqués. Veuillez ne pas répondre directement à ce message. Il est possible que les réponses soient classifiées comme étant des erreurs, qu’elles soient écartées ou retardées.

ADVISORY - NETWORK MAINTENANCE
Devices: bas10-quebec14, bas1-stlambert20, bas1-sudbury98, bas2-sherbrooke40, bas2-stcatharines10, bas2-sudbury98, bas2-toronto01, bas3-stcatharines10, bas3-sudbury98, bas3-toronto01, bas4-sherbrooke40, bas4-sudbury98, bas4-toronto01, bas5-toronto01 and bas6-quebec14.
Service affected: PPPOE
Window: 2007-07-21 - 00:00 to 06:00
Impact: 10 minutes.
Work Description: PVP Migration
Ordinarily, maintenances are completed as indicated. Please do not respond to this message directly. Replies can be classified as errors, delayed or discarded.

AVIS - ENTRETIEN APPORTÉ AU RÉSEAU
Apparereils bas10-quebec14, bas1-stlambert20, bas1-sudbury98, bas2-sherbrooke40, bas2-stcatharines10, bas2-sudbury98, bas2-toronto01, bas3-stcatharines10, bas3-sudbury98, bas3-toronto01, bas4-sherbrooke40, bas4-sudbury98, bas4-toronto01, bas5-toronto01 et bas6-quebec14.
Service affecté: PPPOE
Fenêtre d entretien: 2007-07-21 - 00:00 to 06:00
Impact: 10 minutes
Description du travail: Migration PVP
En temps normal, les entretiens sont complétés tels qu indiqués. Veuillez ne pas répondre directement à ce message. Il est possible que les réponses soient classifiées comme étant des erreurs, qu’elles soient écartées ou retardées.
Il est possible que les réponses soient classifiées comme étant des erreurs, qu’elles soient écartées ou retardées.

---

Date
Wednesday, July 04, 2007  3:53:28 PM

News/Event

ADVISORY - NETWORK MAINTENANCE

Devices: bas7-kitchener06, bas5-hamilton14, bas4-kitchener06, bas4-kingston08, bas4-hamilton14, bas3-kitchener06, bas3-kingston08, bas3-hamilton14, bas2-kitchener06, bas2-kingston08, bas2-hull20, bas2-hamilton14, bas2-barrie18, bas1-calgaryqa and bas1-barrie18.

Service affected: PPPOE
Window: 2007-07-09 - 00:00 to 06:00
Impact: 10 minutes.
Work Description: PVP Migration

Ordinarily, maintenances are completed as indicated. Please do not respond to this message directly. Replies can be classified as errors, delayed or discarded.

========================================

AVIS - ENTRETIEN APPORTÉ AU RÉSEAU

Apparereils bas7-kitchener06, bas5-hamilton14, bas4-kitchener06, bas4-kingston08, bas4-hamilton14, bas3-kitchener06, bas3-kingston08, bas3-hamilton14, bas2-kitchener06, bas2-kingston08, bas2-hull20, bas2-hamilton14, bas2-barrie18, bas1-calgaryqa et bas1-barrie18.

Service affecté: PPPOE
Fenêtre d entretien: 2007-07-09 - 00:00 to 06:00
Impact: 10 minutes
Description du travail: Migration PVP

En temps normal, les entretiens sont complétés tels qu indiqués. Veuillez ne pas répondre directement à ce message. Il est possible que les réponses soient classifiées comme étant des erreurs, qu’elles soient écartées ou retardées.

*****************************************************
*****************************************************

ADVISORY - NETWORK MAINTENANCE

Devices: bas9-kitchener06, bas8-london14, bas8-kitchener06, bas7-montreal02, bas6-montreal02, bas6-london14, bas5-montreal02, bas5-london14, bas4-montreal02, bas4-london14, bas3-montreal02, bas3-london14, bas2-montreal02, bas2-malton22 and bas2-london14.

Service affected: PPPOE
Window: 2007-07-10 - 00:00 to 06:00
Impact: 10 minutes.
Work Description: PVP Migration

Ordinarily, maintenances are completed as indicated. Please do not respond to this message directly. Replies can be classified as errors, delayed or discarded.

========================================

AVIS - ENTRETIEN APPORTÉ AU RÉSEAU

Apparereils bas9-kitchener06, bas8-london14, bas8-kitchener06, bas7-montreal02, bas6-montreal02, bas6-london14, bas5-montreal02, bas5-london14, bas4-montreal02, bas4-london14, bas3-montreal02, bas3-london14, bas2-montreal02, bas2-malton22 and bas2-london14.

Service affecté: PPPOE
Fenêtre d entretien: 2007-07-10 - 00:00 to 06:00
Impact: 10 minutes
Description du travail: Migration PVP

En temps normal, les entretiens sont complétés tels qu indiqués. Veuillez ne pas répondre directement à ce message. Il est possible que les réponses soient classifiées comme étant des erreurs, qu’elles soient écartées ou retardées.

***********************************************
***********************************************

ADVISORY - NETWORK MAINTENANCE

Devices: Circuit Maintenance
Window: 2007-07-13- 00:00 to 06:00
Impact: 20:00 minutes

Work Description
NOTIFICATION ONLY. TO UPGRADE ALL OM3500 RINGS CARRYING OPE TRAFFIC IN ONTARIO, QUEBEC AND BELL WEST

Ordinarily, maintenances are completed as indicated. Please do not respond to this message directly. Replies can be classified as errors, delayed or discarded.

========================================

AVIS - ENTRETIEN APPORTÉ AU RÉSEAU

Description: Entretien d un Circuit
Fenêtre d entretien: 2007-07-13 - 00:00 to 06:00
Impact: 20:00 minutes
Description du travail: AVIS SEULEMENT.MISE À JOUR DE TOUS LES OM3500 TRANSPORTANT LE TRAFFIQUE EN ONTARIO ET AU QUEBEC AINSI QUE BELL OUEST

En temps normal, les entretiens sont complétés tels qu indiqués. Veuillez ne pas répondre directement à ce message. Il est possible que les réponses soient classifiées comme étant des erreurs, qu’elles soient écartées ou retardées.

---

Date
Thursday, June 21, 2007  4:05:20 PM

News/Event
IMPORTANT NOTICE: Emergency Network Maintenance

(La version française suit.)

ATTENTION:

Due to emergency maintenance required to our network core
router there will be a disruption in service on Friday June 22, 2007
from 1200 AM EDST until 0600 AM EDST. The work being performed should
only last for 1 hour.

During this time, all services will be affected including but not
limited to: DSL, co-location, and dedicated connection clients.

We apologize for the inconvenience and thank you for your continued
patronage.


Support Team

*******************************************************************

Version française:

ATTENTION:

Afin de faire des changements urgents au routeur principal de notre
réseau, il y aura interruption dans votre service d'Internet vendredi
le 22 juin 2007, entre minuit(00:00)et 6 heures(06:00) du matin,
heure avancée de l'est. La durée du dérangement ne devrait pas dépasser
1 heure.

Pendant cette interruption, tous les services d'Internet seront
affectés ...

Nous regrettons ce dérangement .... Merci pour votre patience.

Équipe de support technique

---

Date
Monday, June 18, 2007  8:39:44 AM

News/Event
ADVISORY - NETWORK MAINTENANCE - ENTRETIEN APPORTÉ AU RÉSEAU
*** La version française suit ***
ADVISORY - NETWORK MAINTENANCE

1. Devices: bas2-toronto21
Service affected: PPPOE
Window: 2007-05-01   - 00:00 to 06:00
Impact: 15 minutes.
Work Description: Moving Stacked VLAN to new ERX

2. Devices: bas3-toronto46
Service affected: PPPOE
Window: 2007-05-02   - 00:00 to 06:00
Impact: 10 minutes.
Work Description: Moving Stacked VLAN to new ERX

3. Devices: bas9-ottawa23, bas8-ottawa23, bas3-stcatherines10, bas2-ottawa10, bas2-malton22, bas1-toronto48, bas1-ottawa10, bas1-london14, bas1-clarkson16 and bas13-ottawa23
Service affected: PPPOE
Window: 2007-05-11   - 00:00 to 06:00
Impact: 10 minutes.
Work Description: PVP Migration


AVIS - ENTRETIEN APPORTÉ AU RÉSEAU

1. Appareils: bas2-toronto21
Service affecté: PPPOE
Fenêtre d entretien: 2007-05-01   - 00:00 à 06:00
Impact: 15 minutes
Description du travail: Changer VLAN dans un nouveau ERX

2. Appareils: bas3-toronto46
Service affecté: PPPOE
Fenêtre d entretien: 2007-05-02   - 00:00 à 06:00
Impact: 10 minutes
Description du travail: Moving Stacked VLAN to new ERX

3. Apparereils bas9-ottawa23, bas8-ottawa23, bas3-stcatherines10, bas2-ottawa10, bas2-malton22, bas1-toronto48, bas1-ottawa10, bas1-london14, bas1-clarkson16 et bas13-ottawa23
Service affecté: PPPOE
Fenêtre d entretien: 2007-05-11- 00:00 to 06:00
Impact: 10 minutes
Description du travail: Migration PVP

---

Date
Monday, June 18, 2007  8:39:26 AM

News/Event
Bell Service Advisories
ADVISORY - NETWORK MAINTENANCE
Devices: bas9-ottawa23, bas8-ottawa23, bas7-ottawa23, bas6-ottawa23, bas5-quebec14, bas4-quebec14, bas4-ottawa23, bas3-quebec14, bas3-ottawa23, bas2-quebec14, bas2-quebec09 and bas2-ottawa23.
Service affected: PPPOE
Window: 2007-07-17 - 00:00 to 06:00
Impact: 10 minutes.
Work Description: PVP Migration
Ordinarily, maintenances are completed as indicated. Please do not respond to this message directly. Replies can be classified as errors, delayed or discarded.

AVIS - ENTRETIEN APPORTE AU RESEAU
Apparereils bas9-ottawa23, bas8-ottawa23, bas7-ottawa23, bas6-ottawa23, bas5-quebec14, bas4-quebec14, bas4-ottawa23, bas3-quebec14, bas3-ottawa23, bas2-quebec14, bas2-quebec09 et bas2-ottawa23.
Service affectE: PPPOE
Fenêtre d entretien: 2007-07-17 - 00:00 to 06:00
Impact: 10 minutes
Description du travail: Migration PVP
En temps normal, les entretiens sont complEtEs tels qu indiquEs. Veuillez ne pas rEpondre directement a ce message. Il est possible que les rEponses soient classifiEes comme Etant des erreurs, qu elles soient EcartEes ou retardEes.

ADVISORY - NETWORK MAINTENANCE
Devices: bas10-quebec14, bas1-stlambert20, bas1-sudbury98, bas2-sherbrooke40, bas2-stcatharines10, bas2-sudbury98, bas2-toronto01, bas3-stcatharines10, bas3-sudbury98, bas3-toronto01, bas4-sherbrooke40, bas4-sudbury98, bas4-toronto01, bas5-toronto01 and bas6-quebec14.
Service affected: PPPOE
Window: 2007-07-21 - 00:00 to 06:00
Impact: 10 minutes.
Work Description: PVP Migration
Ordinarily, maintenances are completed as indicated. Please do not respond to this message directly. Replies can be classified as errors, delayed or discarded.

AVIS - ENTRETIEN APPORTE AU RESEAU
Apparereils bas10-quebec14, bas1-stlambert20, bas1-sudbury98, bas2-sherbrooke40, bas2-stcatharines10, bas2-sudbury98, bas2-toronto01, bas3-stcatharines10, bas3-sudbury98, bas3-toronto01, bas4-sherbrooke40, bas4-sudbury98, bas4-toronto01, bas5-toronto01 et bas6-quebec14.
Service affectE: PPPOE
Fenêtre d entretien: 2007-07-21 - 00:00 to 06:00
Impact: 10 minutes
Description du travail: Migration PVP
En temps normal, les entretiens sont complEtEs tels qu indiquEs. Veuillez ne pas rEpondre directement a ce message. Il est possible que les rEponses soient classifiEes comme Etant des erreurs, qu elles soient EcartEes ou retardEes.

---

Date
Monday, June 18, 2007  8:39:14 AM

News/Event
Bell Service Advisories
ADVISORY - NETWORK MAINTENANCE
Devices: bas3-toronto47
Service affected: PPPOE
Window: 2007-06-19 - 00:00 to 06:00
Impact: 10 minutes.
Work Description: PVP Migration
Ordinarily, maintenances are completed as indicated. Please do not respond to this message directly. Replies can be classified as errors, delayed or discarded.

AVIS - ENTRETIEN APPORTE AU RESEAU
Apparereils bas3-toronto47
Service affectE: PPPOE
Fenêtre d entretien: 2007-06-19 - 00:00 to 06:00
Impact: 10 minutes
Description du travail: Migration PVP
En temps normal, les entretiens sont complEtEs tels qu indiquEs. Veuillez ne pas rEpondre directement a ce message. Il est possible que les rEponses soient classifiEes comme Etant des erreurs, qu elles soient EcartEes ou retardEes.

ADVISORY - NETWORK MAINTENANCE
Devices: bas4-toronto06, bas1-toronto12, bas2-barrie18, bas4-windsor12, bas1-ottawa10, bas1-clarkson16, bas8-toronto63, bas2-malton22, bas4-toronto06, bas7-ottawa23, bas4-windsor12 and bas2-toronto02.
Service affected: PPPOE
Window: 2007-06-29 - 00:00 to 06:00
Impact: 10 minutes.
Work Description: PVP Migration
Ordinarily, maintenances are completed as indicated. Please do not respond to this message directly. Replies can be classified as errors, delayed or discarded.

AVIS - ENTRETIEN APPORTE AU RESEAU
Apparereils bas4-toronto06, bas1-toronto12, bas2-barrie18, bas4-windsor12, bas1-ottawa10, bas1-clarkson16, bas8-toronto63, bas2-malton22, bas4-toronto06, bas7-ottawa23, bas4-windsor12 et bas2-toronto02.
Service affectE: PPPOE
Fenêtre d entretien: 2007-06-29 - 00:00 to 06:00
Impact: 10 minutes
Description du travail: Migration PVP
En temps normal, les entretiens sont complEtEs tels qu indiquEs. Veuillez ne pas rEpondre directement a ce message. Il est possible que les rEponses soient classifiEes comme Etant des erreurs, qu elles soient EcartEes ou retardEes.

ADVISORY - NETWORK MAINTENANCE
Devices: bas9-kitchener06, bas8-london14, bas8-kitchener06, bas7-montreal02, bas6-montreal02, bas6-london14, bas5-montreal02, bas5-london14, bas4-montreal02, bas4-london14, bas3-montreal02, bas3-london14, bas2-montreal02, bas2-malton22 and bas2-london14.
Service affected: PPPOE
Window: 2007-07-16 - 00:00 to 06:00
Impact: 10 minutes.
Work Description: PVP Migration
Ordinarily, maintenances are completed as indicated. Please do not respond to this message directly. Replies can be classified as errors, delayed or discarded.

AVIS - ENTRETIEN APPORTE AU RESEAU
Apparereils bas9-kitchener06, bas8-london14, bas8-kitchener06, bas7-montreal02, bas6-montreal02, bas6-london14, bas5-montreal02, bas5-london14, bas4-montreal02, bas4-london14, bas3-montreal02, bas3-london14, bas2-montreal02, bas2-malton22 et bas2-london14.
Service affectE: PPPOE
Fenêtre d entretien: 2007-07-16 - 00:00 to 06:00
Impact: 10 minutes
Description du travail: Migration PVP
En temps normal, les entretiens sont complEtEs tels qu indiquEs. Veuillez ne pas rEpondre directement a ce message. Il est possible que les rEponses soient classifiEes comme Etant des erreurs, qu elles soient EcartEes ou retardEes.

---

Date
Sunday, April 29, 2007  12:18:39 PM

News/Event

ADVISORY - NETWORK MAINTENANCE - ENTRETIEN APPORTÉ AU RÉSEAU

*** La version française suit *** 

ADVISORY - NETWORK MAINTENANCE

1. Devices: bas2-toronto21
Service affected: PPPOE
Window: 2007-05-01   - 00:00 to 06:00
Impact: 15 minutes.
Work Description: Moving Stacked VLAN to new ERX

2. Devices: bas3-toronto46
Service affected: PPPOE
Window: 2007-05-02   - 00:00 to 06:00
Impact: 10 minutes.
Work Description: Moving Stacked VLAN to new ERX

3. Devices: bas9-ottawa23, bas8-ottawa23, bas3-stcatherines10, bas2-ottawa10, bas2-malton22, bas1-toronto48, bas1-ottawa10, bas1-london14, bas1-clarkson16 and bas13-ottawa23
Service affected: PPPOE
Window: 2007-05-11   - 00:00 to 06:00
Impact: 10 minutes.
Work Description: PVP Migration

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

AVIS - ENTRETIEN APPORTÉ AU RÉSEAU

1. Appareils: bas2-toronto21
Service affecté: PPPOE
Fenêtre d entretien: 2007-05-01   - 00:00 à 06:00
Impact: 15 minutes
Description du travail: Changer VLAN dans un nouveau ERX

2. Appareils: bas3-toronto46
Service affecté: PPPOE
Fenêtre d entretien: 2007-05-02   - 00:00 à 06:00
Impact: 10 minutes
Description du travail: Moving Stacked VLAN to new ERX

3. Apparereils bas9-ottawa23, bas8-ottawa23, bas3-stcatherines10, bas2-ottawa10, bas2-malton22, bas1-toronto48, bas1-ottawa10, bas1-london14, bas1-clarkson16 et bas13-ottawa23
Service affecté: PPPOE
Fenêtre d entretien: 2007-05-11- 00:00 to 06:00
Impact: 10 minutes
Description du travail: Migration PVP

---

Date
Monday, January 15, 2007  8:21:08 AM

News/Event
IMPORTANT NOTICE: Emergency Network Maintenance
In a continuing effort to improve our systems, we are planning an upgrade that will increase the capacity of our network. This upgrade will be performed in a maintenance window on Wednesday January 17, 2007 starting at 12:00 AM up to 6:00AM. We anticipate a disruption in service of one to two hours as this is a relatively complex upgrade.

During this time, all services will be affected including but not limited to:
Dial up, DSL, co-location, hosting, and dedicated connection clients.

We will be replacing a peripheral switch which will affect all connections, an interruption in service will occur.

As a result of the upgrades you will be required to restart your equipment (DSL modems and routers) after the upgrade window Wednesday morning.

We apologize for the inconvenience and thank you for your continued patronage.

Support Team

---

Date
Friday, November 17, 2006  8:49:57 AM

News/Event
Peer1 Scheduled Network Maintenance Notification - Toronto - November 22nd 2006 00:01 to 01:00 ET
Dear Customer,
Please be advised that we will be performing scheduled network maintenance this upcoming Wednesday November 22nd 2006 between 00:01 and 01:00 ET.  This maintenance is required in order to extend the switch fabric at 151 Front St.
Traffic will be routed around the effected links; however you may notice brief periods of latency while this occurs.  The duration of the maintenance window will be 1 hour and we anticipate that the actual maintenance will be completed within 15 minutes.

---

Date
Friday, August 11, 2006  9:11:29 AM

News/Event
Last night''s emergency network maintenance went well and according to plan.
Every one connecting using a Windows XP dialer and getting the error 734, will need to recreate their Windows XP Broadband Internet Connection.
Click here to view the steps.

---

Date
Wednesday, August 02, 2006  1:17:18 PM

News/Event
Our network and our transit provider's network, (Peer1 and Congent) are all working fine.

---

Date
Monday, June 05, 2006  12:08:02 PM

News/Event
From http://status.cogentco.com :
Currently Cogent is experiencing routing issues going through its Toronto hub. Customers will experience some outages intermittantly along with some routing abnormalities. The Cogent Network Operations team, along with IP Engineering, are troubleshooting to resolve this issue as fast as possible.
We are currently working with our other transit provider (Peer1) to have the traffic moved over.
This issue was fixed the same day.

---

Date
Tuesday, April 25, 2006  3:01:11 PM

News/Event
IMPORTANT NOTICE: Network Maintenance
Hello,
In an continuing effort to finish our upgrades as quickly as possible there will be intermittent disruption in service on Friday April 28, 2006 from 1200 AM EST until 0400 AM EST.
During this time, all services will be affected including but not limited to: Dial up, DSL, co-location, hosting, and dedicated connection clients.
We will be replacing a peripheral switch which will affect all connections, an interruption in service will occur.
As a result of the upgrades you will be required to restart your equipment (DSL modems and routers) after the upgrade window Friday morning.
We apologize for the inconvenience and thank you for your continued patronage.
Support Team

---

Date
Friday, April 14, 2006  1:27:16 PM

News/Event
NETWORK MAINTENANCE

Devices: FRGSON21BB2
Service affected: PPPoE
Window: 2:00 AM to 6:00 AM EST/EDT - 28 April 2006
Impact: 10 to 240 Minutes - customers will be out of service: DSLAM members will experience an outage during the maintenance in this area (519) -- 407 787 843
Work Description: Upgrade

---

Date
Wednesday, April 05, 2006  8:15:42 AM

News/Event
ADVISORY NETWORK MAINTENANCE

Devices: BWMVONABG01
Service affected: PPPoE
Window: 2:00 AM to 6:00 AM EST/EDT - 7 April 2006
Impact: 5 to 240 Minutes - per client
Client Impact during Change : DSLAM members will experience an outage for approx 5 mins
in th 905 area -- NXXs 404 429 432 433 434 435 436 438 440 644 718
Work Description: Hardware replacement

Devices: TOROON09BBP
Service affected: PPPoE
Window: 2:00 AM to 6:00 AM EST/EDT - 7 April 2006
Impact: 5 to 240 Minutes - per client
Client Impact during Change : DSLAM members will experience an outage for approx. 10 mins
in the area 416 -- NXXs 516 530 531 532 533 534 535 536 537 538 539 582 583 588 589
Work Description: Hardware replacement

Devices: bas7-toronto12/ bas16-toronto63/ bas1-toronto63/ bas2-toronto63/ bas1-clarkson16/ bas4-toronto63/ bas1-toronto02
Service affected: PPPoE
Window: 12:01 AM to 6:00 AM EST/EDT - 7 April 2006
Impact: 10 to 240 Minutes - per customer
Work Description: Hardware replacement

Devices: QUBCPQ14BB1
Service affected: PPPoE
Window: 2:00 AM to 6:00 AM EST/EDT - 7 April 2006
Impact: 5 to 240 Minutes - per client in area 418 -- NXXs 692 694
Work Description: Hardware replacement

Devices: BWMVONABG01
Service affected: PPPoE
Window: 2:00 AM to 6:00 AM EST/EDT - 6 April 2006
Impact: 5 to 240 Minutes - per client
Client Impact during Change : DSLAM members will experience an outage for approx 5 mins
in th 613 area -- NXXs 384 389 634
Work Description: Hardware replacement

---

Date
Wednesday, April 05, 2006  8:09:31 AM

News/Event
Peer1 Scheduled Network Maintenance Notification
Toronto - April 6th 2006 01:00 to 03:00 ET

Dear Customer,
Please be advised that we will be performing scheduled network maintenance on Thursday April 6th 2006 between 01:00 and 03:00 ET.

BGP customers in Toronto will see their sessions go down for 15 minutes.
All other customers will see brief periods of latency and packet loss as traffic is re-routed around affected routers.

---

Date
Thursday, March 30, 2006  3:46:02 PM

News/Event
NETWORK MAINTENANCE
Devices: bas4-hamilton14/ bas1-kingston08/ bas5-kitchener06/ bas16-toronto63/ bas7-kitchener06/ bas20-toronto12/ bas1-hull20/ bas1-ottawa10
Service affected: PPPoE
Window: 12:01 AM to 6:00 AM EST/EDT - 6 April 2006
Impact: 10 to 240 Minutes - customers will be out of service
Work Description: Hardware replacement
Ordinarily, maintenances are completed as indicated. Please do not respond to this message directly. Replies can be classified as errors, delayed or discarded.

---

Date
Friday, March 24, 2006  10:28:54 AM

News/Event
BELL NETWORK MAINTENANCE

Devices: bas8-toronto63
Service affected: PPPoE
Window: 2:00 AM to 6:00 AM EST/EDT - 11 April 2006
Impact: 30 to 240 Minutes - customers will be out of service
Work Description: Hardware replacement

Ordinarily, maintenances are completed as indicated. Please do not respond to this message directly. Replies can be classified as errors, delayed or discarded.

---

Date
Friday, March 17, 2006  10:35:40 AM

News/Event
BELL NETWORK MAINTENANCE

Devices: bas5-toronto63/ bas1-toronto47/ bas1-oshawa95/ bas1-malton22/ bas1-clarkson16/ bas9-toronto63/ bas5-hamilton14
Service affected: PPPoE
Window: 12:01 AM to 6:00 AM EST/EDT - 5 April 2006 
Impact: 10 to 240 Minutes - customers will be out of service
Work Description: Hardware replacement

Devices: bas4-hamilton14/ bas1-kingston08/ bas5-kitchener06
Service affected: PPPoE
Window: 12:01 AM to 6:00 AM EST/EDT - 6 April 2006
Impact: 10 to 240 Minutes - customers will be out of service
Work Description: Hardware replacement

---

Date
Monday, March 13, 2006  6:50:06 PM

News/Event
BELL MAINTENANCE
Devices: (705) area code
Service affected: PPPoE
Window: 2:00 AM to 6:00 AM EST/EDT - 12 March 2006
Impact: 30 to 240 Minutes - customers will be out of service
Work Description: Hardware replacement

Client Impact during Change : area code (705) DSLAM members will experience an outage for approx 30 mins
705 -- 740 741 742 743 745 748 749 750 755 760 872 875 876


Devices: bas1-toronto01/ bas6-toronto01/ bas16-toronto063/ bas1-oshawa95/ bas1-clarkson16/ bas1-unionville55/ bas20-toronto12/ bas1-malton22
Service affected: PPPoE
Window: 12:00 AM to 6:00 AM EST/EDT - 22 March 2006
Impact: 10 to 240 Minutes - customers will be out of service
Work Description: Hardware replacement


Devices: bas20-toronto12/ bas1-unionville55/ bas1-malton22/ bas1-toronto47/ bas1-toronto02/ bas13-toronto12/ bas1-oshawa95
Service affected: PPPoE
Window: 12:00 AM to 6:00 AM EST/EDT - 23 March 2006
Impact: 10 to 240 Minutes - customers will be out of service
Work Description: Hardware replacement


Devices: bas1-toronto47/ bas1-oshawa95/ bas1-clarkson16/ bas1-toronto02/ bas1-unionville55/ bas16-toronto63/ bas1-malton22
Service affected: PPPoE
Window: 12:00 AM to 6:00 AM EST/EDT - 24 March 2006
Impact: 10 to 240 Minutes - customers will be out of service
Work Description: Hardware replacement


Devices: bas1-montreal42,bas1-stlambert20,bas3-montreal45,bas6-montreal28
Service affected: PPPoE
Window: 12:00 AM to 6:00 AM EST/EDT - 15 March 2006
Impact: 10 to 240 Minutes - customers will be out of service
Work Description: Hardware replacement


Devices: bas2-montreal19,bas6-montreal28,bas1-montreal42,bas1-stlambert20,bas1-quebec09
Service affected: PPPoE
Window: 12:00 AM to 6:00 AM EST/EDT - 16 March 2006
Impact: 10 to 240 Minutes - customers will be out of service
Work Description: Hardware replacement


Devices: bas2-montreal19,bas1-stlambert20,bas6-montreal28,bas3-montreal45,bas1-montreal19
Service affected: PPPoE
Window: 12:00 AM to 6:00 AM EST/EDT - 17 March 2006
Impact: 10 to 240 Minutes - customers will be out of service
Work Description: Hardware replacement


Devices: bas1-hull20
Service affected: PPPoE
Window: 12:00 AM to 6:00 AM EST/EDT - 29 March 2006
Impact: 10 to 240 Minutes - customers will be out of service
Work Description: Hardware replacement


Devices: bas1-quebec09,bas4-sherbrooke40
Service affected: PPPoE
Window: 12:00 AM to 6:00 AM EST/EDT - 30 March 2006
Impact: 10 to 240 Minutes - customers will be out of service
Work Description: Hardware replacement

---

Date
Tuesday, December 20, 2005  4:34:42 PM

News/Event
IMPORTANT NOTICE: Emergency Network Maintenance
To maintain the security of our network there will be intermittent disruption in service.
We are going to apply a security update patch to our network Wednesday December 21, 2005 at 1:00 AM EST.
The entire patch process should take 30 minutes.  We anticipate no problems.
During this phase, each of the identified services will be affected:
DSL, dialup, co-location, and hosting clients.
We apologize for the inconvenience and thank you for your continued patronage.
Thank you,
Network Support Team

---

Date
Tuesday, November 29, 2005  7:02:59 PM

News/Event
Network Maintenance
In an continuing effort to finish our upgrades as quickly as possible there will be intermittent disruption in service.
Please note this is a Two Phase process:
Phase 1 - Wednesday November 30, 2005 from 01:00am EST until 06:00. We will be upgrading one portion to a GigE connection and this may require DSL (PPPoE/regular DSL) customers to have to cycle their Modems/Routers to re-connect, service interruption should be less then 15 minutes. Extended LAN Services will also be affected in this Window.
Phase 2 - Thursday December 1, 2005 from 01:00am EST until 06:00. We will be upgrading another portion to a GigE connection and this will cause a service interruption for ADSL clients which should be less then 15 minutes. ADSL (NON- PPPoE/bridged) customers will not need to cycle their Modems/Routers to re-connect.
During their respective phase, each of the identified services will be affected.

---

Date
Monday, November 21, 2005  11:41:51 PM

News/Event
Network Maintenance
In an effort to keep up with the growing needs of our network we are planning an upgrade that will cause an intermittent disruption in service.
During this time, all services will be affected including but not limited to:

Dial up, DSL, co-location, hosting, and dedicated connection clients.
We are upgrading one of our connections and this will affect transit only, rebooting and or cycling of modems or routers will not be necessary. We expect individual outages to be minimal (30 minutes).
We will perform this work between 1:00am and 6:00 am Wednesday Nov 23/05
We apologize for the inconvenience and thank you for your continued patronage.

---

Date
Friday, November 04, 2005  4:34:45 PM

News/Event
Network Maintenance
A Network Maintenance window has been scheduled.
The attempt to replace the router on Wednesday did not take, so we are replacing it on Saturday morning.
In a continuing effort to maintain our network we are planning an upgrade that will increase the capacity of our routers however it will cause a temporary disruption in service on Saturday, November 5, 2005 from 01:00 am EST until 06:00am EST (Saturday morning).
During this time, all services will be affected including but not limited to: Dial up, DSL, co-location, hosting, and dedicated connection clients.
We will be replacing a peripheral Router which will affect DSL connections, an interruption in service will occur.
As a result of the upgrades you will be required to restart your equipment (DSL modems and routers) after the upgrade window Saturday morning.
We apologize for the inconvenience and thank you for your continued patronage.

---

Date
Tuesday, November 01, 2005  7:22:56 PM

News/Event
Network Maintenance
A Network Maintenance window has been scheduled.
In a continuing effort to maintain our network we are planning an upgrade that will increase the capacity of our routers however it will cause a temporary disruption in service on Wednesday, November 2, 2005 from 01:00 am EST until 06:00am EST (Wednesday morning).
During this time, all services will be affected including but not limited to: Dial up, DSL, co-location, hosting, and dedicated connection clients.
We will be replacing a peripheral Router which will affect DSL connections, an interruption in service will occur.
As a result of the upgrades you will be required to restart your equipment (DSL modems and routers) after the upgrade window Wednesday morning.
We apologize for the inconvenience and thank you for your continued patronage.

---

Date
Tuesday, October 25, 2005  3:11:04 PM

News/Event
AS PER EMAIL SENT YESTERDAY - OCT 24, 2005 (REMINDER):
An Emergency Network Maintenance window has been scheduled.

In a continuing effort to maintain our network we are planning an upgrade that will increase the capacity of our routers however it will potentially cause an intermittent but temporary disruption in service on Wednesday, October 26, 2005 from 02:00 am EST until 06:00am EST (Wednesday morning).

During this time, all services may be affected including but not limited to:
Dial up, DSL, co-location, hosting, and dedicated connection clients.

We will for sure be replacing a peripheral Router which should not affect DSL connections but an attempt will be made (if ready) to change over the core router to the Juniper ERX in this same time frame. Should this attempt be made, an interruption in service would occur.

As a result of the upgrades you may be required to restart your equipment (DSL modems and routers) after the upgrade window Wednesday morning.

We apologize for the inconvenience and thank you for your continued patronage.

TekSavvy Support Team

---

Date
Saturday, October 08, 2005  2:57:07 AM

News/Event
We will be moving to a new rack space tonight around 2AM.  There will be an approximate 60 minute downtime in order to make the move.  We appologize for the short notice but it is needed to set things up for our migration to the Juniper Networks equipment in the coming days.

---

Date
Friday, July 15, 2005  12:54:51 AM

News/Event
TEKSAVVY / PEER1 :- July 15, 1210AM
During a regular maintainence window for Peer1 there was a power outage due to upgrades Peer1 was attempting to preform to their power regulation systems.  Their intentions were to move all of their clients to a backup port and upgrade the main system.  However, during the transition power was lost to all customers in the colo space.
Peer1 reacted quickly and restored power within minutes however one of our core switches went down causing a temporary routing issue back to our main RADUIS server effectively preventing users from connecting to our network.
We apologize for any inconvenience this may have caused.

---

Date
Wednesday, April 27, 2005  3:46:59 PM

News/Event
On Apr 27, 2005 at 1415 our upstream provider experienced a problem with a connection between two of their routers causing upto 50% packet loss.
The issue was resolved very quickly - by Apr 27, 2005 at 1445 the packet loss started decreasing as normal traffic levels resumed.  By Apr 27, 2005 at 1455 there was 0% packet loss - everything returned to normal.
We apologize for any inconvenience this may have caused.
TekSavvy Solutions, Inc.Dear Valued Customers,

In attempt to increase our network infrastructure and our network capacity there will be a disruption in service on Saturday November 6th between 1AM and 3AM(i.e. late Friday night). The outage should not be for more then 15 minutes but could be up to two hours. The work that will be performed consists of upgrading our network core router which will cause all of our Internet connectivity to go down. All services will be affected, including: Internet access, E-mail, Co-Location facilities, and our web hosting solutions.
We do apologize for the small disruption you will experience however it is necessary due to increased demand/growth and in anticipation of future sales.


Thanks

---

Date
Thursday, November 04, 2004  4:33:41 PM

News/Event
Dear Valued Customers,

In attempt to increase our network infrastructure and our network capacity there will be a disruption in service on Saturday November 6th between 1AM and 3AM(i.e. late Friday night). The outage should not be for more then 15 minutes but could be up to two hours. The work that will be performed consists of upgrading our network core router which will cause all of our Internet connectivity to go down. All services will be affected, including: Internet access, E-mail, Co-Location facilities, and our web hosting solutions.
We do apologize for the small disruption you will experience however it is necessary due to increased demand/growth and in anticipation of future sales.


Thanks

---

Date
Thursday, April 15, 2004  10:43:39 AM

News/Event
ADVISORY

NETWORK MAINTENANCES

Locations: Ontario, Quebec
Service affected: PPPoE
Windows: 2:00 AM to 6:00 AM EST/EDT
Impact: Single - 60 to 240 Minutes outage per customer
Work Description: Code Upgrade

Schedule

bas1-toronto12 18-Apr
bas1-toronto63 18-Apr
bas7-montrealak 18-Apr


bas2-toronto12 19-Apr
bas2-toronto63 19-Apr
bas2-montrealak 19-Apr
bas2-ottawa23 19-Apr

bas3-toronto12 20-Apr
bas3-toronto63 20-Apr
bas3-montrealak 20-Apr
bas3-ottawa23 20-Apr

bas4-toronto12 21-Apr
bas4-toronto63 21-Apr
bas4-montrealak 21-Apr
bas4-ottawa23 21-Apr

bas5-toronto12 22-Apr
bas5-toronto63 22-Apr
bas5-montrealak 22-Apr
bas5-montrealak 22-Apr

bas6-toronto12 26-Apr
bas6-toronto63 26-Apr
bas6-montrealak 26-Apr
bas6-ottawa23 26-Apr

bas7-toronto12 27-Apr
bas7-toronto63 27-Apr
bas7-quebec14 27-Apr
bas8-montreal02 27-Apr

bas8-toronto12 28-Apr
bas8-toronto63 28-Apr
bas8-ottawa23 28-Apr
bas8-montrealak 28-Apr

bas9-toronto12 29-Apr
bas9-toronto63 29-Apr
bas9-ottawa23 29-Apr
bas9-montrealak 29-Apr

bas7-montreal02 03-May
bas6-quebec14 03-May
bas10-montrealak 03-May
bas10-ottawa23 03-May

bas10-toronto12 04-May
bas10-toronto63 04-May
bas11-montrealak 04-May
bas11-ottawa23 04-May

bas11-toronto12 05-May
bas11-toronto63 05-May
bas12-montrealak 05-May
bas12-ottawa23 05-May

bas12-toronto12 06-May
bas12-toronto63 06-May
bas13-montrealak 06-May
bas13-ottawa23 06-May

bas13-toronto12 10-May
bas14-toronto12 10-May
bas15-toronto12 10-May
bas16-toronto12 10-May

bas17-toronto12 11-May
bas6-montreal02 11-May
bas5-quebec14 11-May
bas4-kitchener06 11-May

bas5-montreal02 12-May
bas4-quebec14 12-May
bas4-london14 12-May
bas3-sudbury98 12-May

bas4-montreal02 13-May
bas3-quebec14 13-May
bas3-montreal02 13-May
bas3-london14 13-May

bas1-hamilton14 17-May
bas1-kingston08 17-May
bas1-kitchener06 17-May
bas1-london14 17-May

bas1-montreal02 18-May
bas1-ottawa23 18-May
bas1-quebec14 18-May
bas1-sherbrooke40 18-May

bas1-stcatharines10 19-May
bas1-sudbury98 19-May
bas1-windsor12 19-May
bas2-hamilton14 19-May

bas2-kingston08 20-May
bas2-kitchener06 20-May
bas2-montreal02 20-May
bas2-quebec14 20-May

bas2-sherbrooke40 24-May
bas2-stcatharines10 24-May
bas2-sudbury98 24-May
bas2-windsor12 24-May

bas3-hamilton14 25-May
bas3-kitchener06 25-May

---

Date
Thursday, April 15, 2004  8:40:56 AM

News/Event
Dear Customer,

Please be advised that we are required to perform scheduled maintenance, April 17th 2004 between 22:01 and 22:30 EDT . The building management at 151 Front Street will perform their annual power shutdown and generator testing this Saturday and Sunday. You will notice a 30-60 second interruption in service. We apologise for the inconvenience.

If you have any questions or concerns please contact Technical Support at the numbers below.

TekSavvy Management

Tel: 519-360-1575 (Chatham)
Tel: 519-969-1575 (Windsor)
Toll Free: 877-779-1575 (North-America)
E-mail: support@teksavvy.com
URL: www.teksavvy.com

---

Date
Thursday, November 13, 2003  5:00:26 PM

News/Event
NETWORK MAINTENANCE
Devices/Location: Selected DSLAMS - ONTARIO REGION
Cities: Scarborough, Toronto
Service/Circuit number [s] affected: PPPoE
Start Date: 11/17/2003
End Date: 11/21/2003
Windows: 2:00 AM TO 6:00 AM EST/EDT
Impact: 4 (Intermittent) to 240 Minutes

---

Date
Thursday, November 13, 2003  3:14:50 PM

News/Event
NETWORK MAINTENANCE
Device/Location:
Bas1-montreal02 Montreal, QUE
Service/Circuit number [s] affected: PPPoE
Start Date: 11/20/03 2:00 AM EST/EDT
End Date: 11/20/03 6:00 AM EST/EDT
Impact: 10 Minutes to the Whole maintenance window

---

Date
Thursday, November 06, 2003  5:22:59 PM

News/Event
Maintenace and updates will made on some of our servers and equipment, this will cause some interruption for some old VCNI clients.

---

Date
Friday, October 31, 2003  9:05:25 AM

News/Event
All Servers up and running.

---

Date
Friday, October 31, 2003  8:57:44 AM

News/Event
May experience possible intermittent down time between 8:30 - 9:15 AM - Websites only.

---

Date
Thursday, October 16, 2003  1:00:00 PM

News/Event
Tonight at 10:00PM, maintenace and updates will made on some of our servers and equipment, this will cause some interruption for the following services: web hosting, emails, DSL and Dial-up connections.

---