Framework discourages copyright trolling
“We are pleased with these new safeguards and are proud to have played a role in increasing the protection of consumers,” said Marc Gaudrault, CEO of TekSavvy Solutions Inc. “Until the conditions of the order are fully met we will not release customer information. TekSavvy will maintain a role in the court process moving forward to ensure that our customers’ rights continue to be at the forefront of these proceedings.”
In 2012, U.S.-based Voltage Pictures filed a lawsuit demanding that TekSavvy disclose personal information including telephone numbers and email addresses of approximately 2,000 subscribers who Voltage said had infringed its copyright. The ruling introduces conditions designed to protect subscribers’ privacy and discourage copyright trolling in Canada. The Federal Court ruling limits Voltage’s request to name and address information only, and maintains strong court oversight on how this information is used and when it is disclosed. This creates a protective framework for this and future mass requests of consumer information.
TekSavvy will be advising customers of the order and the specific outcomes of the ruling. No customer information will be provided to Voltage unless and until all conditions of the court order are met.About TekSavvy Solutions Inc.
TekSavvy Solutions Inc (TSI), is one of the leading independent providers of telecommunications services in Canada. Founded in 1998, TSI provides residential, business and wholesale Internet and phone services in Canada. Today, TSI’s services are used by tens of thousands of Canadians. Based in Chatham, Ontario, TSI operates offices in Chatham and Ottawa. TSI is a privately held company that is in the forefront of protecting Canadian consumers’ rights online. For more information, visit www.teksavvy.com. We’re Different. In a Good Way.
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Tina Furlan, Director of Marketing and Press Relations