COVID-19 Update

TekSavvy is monitoring the COVID-19 situation carefully and adding network capacity to help our customers stay connected. Our team is here to help through self-serve in the MySavvy customer portal or by phone at 1-877-779-1575. New customers may experience longer hardware delivery or installation timelines. Stay safe. Stay healthy.

TekSavvy is monitoring the COVID-19 situation carefully.  Learn More

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Press Releases

  • competition
  • CRTC
  • FCA

TekSavvy demands immediate refund from Bell, Rogers after FCA rejects ‘dubious’ appeals of CRTC wholesale rate decision

ISP says it will cease payments until CRTC-ordered rate correction and refund received in full Sept 11, 2020 TekSavvy Solutions Inc. (TekSavvy)  praised today’s unanimous decision from the Federal Court of Appeal (FCA) rejecting appeals filed by Canada’s largest telecom and cable companies (such as Bell Canada and Rogers), who sought to overturn a key […]

Read moreTekSavvy demands immediate refund from Bell, Rogers after FCA rejects ‘dubious’ appeals of CRTC wholesale rate decision

  • competition
  • CRTC
  • rate decision

Cabinet decision means higher prices, less competition for Internet services: TekSavvy

ISP says Cabinet’s verdict on wholesale rates backtracks on affordability, creates uncertainty and rewards anti-competitive behaviour, leaving it with no choice but to raise prices August 17, 2020. Chatham, Ontario. TekSavvy Solutions Inc. (TekSavvy), Canada’s largest independent Internet Service Provider (ISP), today voiced its dismay and disappointment in a recent decision by the federal Cabinet […]

Read moreCabinet decision means higher prices, less competition for Internet services: TekSavvy

  • COVID-19
  • CRTC

TekSavvy Calls on CRTC for Emergency Relief

Action needed to ensure Canadians have Internet access during the COVID-19 crisis April 13, 2020. Chatham, Ontario. TekSavvy Solutions Inc., Canada’s largest independent ISP, is requesting the CRTC take immediate action to ensure the hundreds of thousands of Canadians who use independent Internet service providers (ISPs) continue to be able to access these services during the COVID-19 […]

Read moreTekSavvy Calls on CRTC for Emergency Relief

  • COVID-19
  • Internet Caps

TekSavvy Temporarily Removes Internet Caps For All Customers

Update: June 1, 2020. Chatham, Ontario. As Canadians continue to work from home and families stay home to help flatten the curve of the current COVID-19 pandemic, we are further extending our suspension of overage billing for current TekSavvy customers on capped internet packages to June 30. We hope that this helps you continue to stay connected […]

Read moreTekSavvy Temporarily Removes Internet Caps For All Customers

  • Quebec
  • TekSavvy TV

TekSavvy TV Launching in Quebec

Quebec rollout follows successful launches across Ontario March 2, 2020. Chatham, Ontario. TekSavvy Solutions Inc., Canada’s largest independent ISP, and its affiliate cable company Hastings Cable Vision Limited, announced the launch of its IPTV service, TekSavvy TV, in selected regions throughout the province of Quebec today. TekSavvy TV will offer customers Cloud PVR service, access […]

Read moreTekSavvy TV Launching in Quebec

  • competition
  • rate-fixing

Competition Bureau must investigate Bell, Rogers’ Internet rate-fixing

ISP files formal Complaint, as +150,000 Canadians urge federal cabinet to uphold CRTC ruling   February 20, 2020. Chatham, Ontario. TekSavvy Solutions Inc. (TekSavvy), Canada’s largest independent internet service provider (“ISP”), today filed a formal Complaint with the Competition Bureau (Bureau), seeking an investigation into a pattern of anti-competitive activities in wholesale and retail markets for Internet services on the […]

Read moreCompetition Bureau must investigate Bell, Rogers’ Internet rate-fixing

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