Skip to main content

Ukraine Long Distance Charges Waived

Long distance charges for all current TekSavvy residential and business phone customers calling Ukraine will be waived until further notice. No action is required by our customers as this will happen automatically.

TekSavvy is monitoring the Ukraine situation carefully.  Learn More


TekSavvy praises OBCM resolution asking Cabinet to overturn anti-consumer CRTC decision

Mayors of Ontario’s largest cities join over 250,000 Canadians in calling on the federal Cabinet to implement a key 2019 CRTC decision that would lower internet prices for consumers

August 13, 2021. Chatham, Ontario. TekSavvy Solutions Inc. (“TekSavvy”) today applauded the unanimous resolution passed by the Ontario Big City Mayors (OBCM), which calls upon the federal Cabinet to reinstate a key 2019 CRTC decision that would lower Canadian internet prices (the 2019 Rates Order).

Issued by the CRTC in August of 2019, the 2019 Rates Order confirmed that Canada’s largest carriers, such as Bell Canada and Rogers, systematically broke rate-setting rules to inflate their costs of providing network access to competitors, resulting in higher retail prices for consumers. The CRTC set new rates and ordered the large carriers to repay amounts they overcharged competitors during its proceeding. The CRTC was widely expected to implement the 2019 Rates Order this year, given that it was based on a rigorous, evidence-based, 4-year long regulatory process. It had already been upheld by the Federal Court of Appeal and the Supreme Court of Canada and Cabinet declined to review it.

However, on May 27, 2021, the CRTC stunned observers when it arbitrarily reversed its own 2019 Final Rates Order. The CRTC’s reversal is bad news for consumers, as it effectively guarantees Canadian internet prices – which are already among the highest in the world—will continue to rise during the COVID-19 pandemic.

Today’s unanimous resolution, passed by the OBCM —comprised of mayors of Ontario’s largest cities and collectively representing nearly 70% of Ontario’s population—calls on the Federal Cabinet, Prime Minister Justin Trudeau, and ISED Minister Francois-Phillippe Champagne to overrule the CRTC’s reversal and immediately implement the evidence-based 2019 Rates Order to deliver lower prices. The OBCM joins over 250,000 Canadians across the country in demanding immediate federal action to lower internet and cell phone bills.

“It is clear that the federal Cabinet can address this fiasco”, said Andy Kaplan-Myrth, TekSavvy’s vice president of Regulatory and Carrier Affairs. “With the stroke of a pen, Cabinet can deliver lower internet prices for Canadians, simply by reinstating the CRTC’s pro-consumer 2019 Rates Order, which was based on years of process and mountains of evidence”.

About TekSavvy
Based in Chatham, Ontario, TekSavvy is Canada’s largest independent telecom service company, serving over 300,000 customers from coast to coast. TekSavvy has been proudly delivering award-winning services and fighting for consumers’ rights for more than 20 years. TekSavvy is committed to providing quality competitive choice and closing Canada’s digital divide

For more information contact
Trevor Campbell,
The iPR Group 647-201-5409


We want to hear from you!

Your feedback will be used to continue to improve our website experience.