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Last updated: April 10, 2019

Regulatory Submissions

TekSavvy representations regarding proposed policy direction to CRTC (posted April 9, 2019)

On April 8, 2019, TekSavvy submitted our comments to ISED, strongly supporting a proposed Policy Direction to the CRTC. It represents a bold move for consumers and sends a long overdue signal to the CRTC to put consumers first in its decision-making. Moreover, in just 11 days, 67,000 Canadians submitted letters supporting more choice and lower prices through The 2006 Policy Direction has harmed consumers and competition, and must be replaced.


TekSavvy’s submission to the Competition Bureau’s Broadband Market Study (posted February 25, 2019)

The Competition Bureau is conducting a market study to look into how consumers purchase Internet services in Canada, and specifically exploring challenges to competition in the broadband market, and whether there are ways to foster more competition in the sector.

TekSavvy’s original submission to the Competition Bureau in September, 2018 included confidential information, so we did not make it public, but we are now publishing this abridged version of our submission to the Competition Bureau. This document provides an inside view of how the wholesale wireline broadband industry operates. First, we explore TekSavvy’s growth milestones since it began offering competitive telecommunications services. Next, we discuss how incumbents—in their role as providers of wholesale services—introduce and maintain barriers for wholesale-based competitors that disadvantage those competitors, ultimately limiting or excluding the availability of services for consumers.


Letter to the CRTC about incomplete data in their 2018 annual telecom report (sent February 13, 2019)

TekSavvy sent a letter to the CRTC pointing out omissions in their annual telecom industry report for 2018, and asking them to explain and correct those omissions. Past reports included more and more details about relevant issues, like more granular reporting on higher speeds in 2016 and 2017. But in 2018, while competitors are fighting restrictions on higher speeds, the CRTC omitted exactly the information that competitors needed.


CNOC Part 1 for competition on higher speeds (last update: April 9, 2019)

On November 7, 2018, TekSavvy’s industry association, the Canadian Network Operators Consortium (CNOC) filed an application with the CRTC, asking the CRTC to fix its wholesale rates, to promote competition on higher speeds, and to review of its fibre-to-the-home (FTTH) rules.

TekSavvy released this press release supporting CNOC’s application, asking the CRTC to support meaningful consumer choice.

On January 7, 2019, TekSavvy filed its intervention supporting CNOC’s application, specifically arguing for reinstatement of speed-matching rules so competitors can offer the same Internet speeds as incumbent carriers.

On March 29, 2019, TekSavvy filed the next phase of its intervention supporting CNOC's application. In it, we argue the regulatory framework that the CRTC built in its earlier decisions is fundamentally flawed because it was built on a foundation of astronomically inflated capacity rates. Moreover, leaving competitors without access to FTTP facilities in the meantime violates the CRTC's own speed matching rules, and has caused serious harm to competition and consumers. Simply put, the incumbents inflated CBB rates for years, distorting the process that led to the CRTC's decision (not to mention overcharging competitors and consumers), and then further delayed implementation of even that broken regime by manipulating the costing process, all of which has left us without competitive access to FTTP facilities, while further entrenching incumbent monopolies.


Broadcasting and Telecommunications Legislative Review (last update: January 11, 2019)

On January 11, 2019, TekSavvy filed a submission with the legislative review panel, explaining how CRTC’s costing processes are broken and unfair, and allow incumbents to overbill competitors and delay access to higher speeds.


CRTC Proceeding on Telecommunications Sales Practices (last update: November 9, 2018)

In the fall of 2018, TekSavvy argued that incumbent carriers’ use misleading and aggressive sales practices and their position as our wholesale supplier to poach our customers. Here are TekSavvy’s filings:

Procedural Letter on Flanker Brands



Oral Comments at Hearing

Final Reply

@Derby_Grrrl @Derby_Grrrl

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