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Canadian 988 Service

Last updated: December 14, 2023

9-8-8 Suicide Crisis Helpline service is now available in Canada.

What is 9-8-8?

9-8-8 Suicide Crisis Helpline is a new three-digit helpline that provides urgent, live support by phone and text to people in every province and territory across the country.

9-8-8 is available in English and French, 24 hours a day, every single day of the year across the country.

Who should call 9-8-8?

9-8-8 is for anyone who is thinking about suicide, or who is worried about someone they know. Connect to a responder to get help without judgement. Call or text 9-8-8 toll-free, anytime for support in English or French. For more information, visit https://988.ca.

Who runs 9-8-8?

The Centre for Addiction and Mental Health (CAMH) in Toronto, Ontario is leading and coordinating the delivery of 9-8-8 nationwide.

A growing network of more than 40 experienced local, provincial and territorial, and national crisis lines across the country provide culturally appropriate, lifesaving support to people who call or text 9-8-8.

9-8-8 is funded by the Government of Canada, through the Public Health Agency of Canada.

How does it work for TekSavvy customers?

9-8-8 works on both TekTalk and Home Phone (POTS). When a customer calls 988, TekSavvy forwards the call to the suicide prevention hotline; we don’t pass along any address information the way we do for calls to 911 - this is true for both TekTalk and Home Phone.

Customers can visit 988.ca for more info on the suicide prevention service.

1-888-304-1722