COVID-19 Update

TekSavvy is monitoring the COVID-19 situation carefully and working to help our customers stay connected. Our team is here to help through self-serve in the MySavvy customer portal, or by phone at 1-877-779-1575. New customers may experience longer hardware delivery or installation timelines. Stay safe. Stay home. Stay healthy.

TekSavvy is monitoring the COVID-19 situation carefully.  Learn More

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Important
Service Info

             
Last updated: January 3, 2019

Shipping Your Hardware

We use Canada Post expedited service to ship your modem. The cost for shipping is $10.

The expected time of arrival for Ontario and Quebec is 2 to 3 business days, and for Alberta, British Columbia, and Atlantic Provinces 5 to 6 business days.

You will receive a white delivery notice card advising when and where (usually your post office) the modem can be picked up. It will not be shipped directly to your home.