Mise à jour COVID-19

TekSavvy is monitoring the COVID-19 situation carefully and working to help our customers stay connected. We are waiving overage charges for current customers on limited plans until January 31, 2021. Our team is here to help through self-serve in the MySavvy customer portal, or by phone at 1-877-779-1575. New customers may experience longer hardware delivery or installation timelines. Stay safe. Stay home. Stay healthy.

TekSavvy surveille attentivement la situation du COVID-19.  En savoir plus

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Section juridique

Last updated: January 20, 2021

Rapport de Transparence

** L'article suivant n'est malheureusement pas disponible en Français, désolé! **

TekSavvy Quarterly Transparency Reports

Following up to our initial Transparency Reports covering 2014 and 2015-16, TekSavvy committed to publishing quarterly transparency reports beginning with the January to March, 2017 period (published in November, 2017). As of the date when each report is published, at least six months will have passed since we responded to each of the requests disclosed in that report. 

2018 Q1 (January to March), published October, 2018: Download 2018 Q1 Report

2017 Q1 (January to March), published November, 2017: Download 2017 Q1 Report

2017 Q2 (April to June), published April, 2018: Download 2017 Q2 Report

2017 Q3 (July to September): published May, 2018: Download 2017 Q3 Report

2017 Q4 (October to December): Download 2017 Q4 Report

Earlier Transparency Report

In January, 2014, we received a pretty long letter from independent researchers asking for a range of details about TekSavvy's data retention and sharing policies, specifically with an eye to how, when, and why we disclose information to government agencies, and asking specifically about disclosures in 2012 and 2013. Our response to that letter in June, 2014, was effectively our first Transparency Report, covering 2012 and 2013; you can read it here.

In May, 2017, we received an updated version of that letter from the same researchers for a follow-up study concerning information handling and disclosures we made in 2014, 2015, and 2016. Our response to that second letter, which we published in November, 2017 was effectively our second Transparency Report, covering 2014, 2015, and 2016; you can read that letter here.


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