Mise à jour COVID-19

TekSavvy surveille attentivement la situation de COVID-19 et ajoute de la capacité de réseau pour aider nos clients à rester connectés. Nous renonçons aux frais de dépassement pour les clients actuels sur des plans limités jusqu'au 30 juin 2020. Notre équipe est là pour vous aider en libre-service sur le portail client MySavvy, par courriel (soutientechnique@teksavvy.com), ou par téléphone au 1-877-779-1575. Les nouveaux clients peuvent bénéficier de délais de livraison ou d'installation de matériel plus longs. Soyez en sécurité. Restez chez vous. Restez en bonne santé.

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Section juridique

             
Last updated: April 23, 2020

Rapport de Transparence

** L'article suivant n'est malheureusement pas disponible en Français, désolé! **

TekSavvy Quarterly Transparency Reports

Following up to our initial Transparency Reports covering 2014 and 2015-16, TekSavvy committed to publishing quarterly transparency reports beginning with the January to March, 2017 period (published in November, 2017). As of the date when each report is published, at least six months will have passed since we responded to each of the requests disclosed in that report. 

2018 Q1 (January to March), published October, 2018: Download file

2017 Q1 (January to March), published November, 2017: Download file

2017 Q2 (April to June), published April, 2018: Download file

2017 Q3 (July to September): published May, 2018: Download file

2017 Q4 (October to December): Download file

Earlier Transparency Report

In January, 2014, we received a pretty long letter from independent researchers asking for a range of details about TekSavvy's data retention and sharing policies, specifically with an eye to how, when, and why we disclose information to government agencies, and asking specifically about disclosures in 2012 and 2013. Our response to that letter in June, 2014, was effectively our first Transparency Report, covering 2012 and 2013; you can read it here.

In May, 2017, we received an updated version of that letter from the same researchers for a follow-up study concerning information handling and disclosures we made in 2014, 2015, and 2016. Our response to that second letter, which we published in November, 2017 was effectively our second Transparency Report, covering 2014, 2015, and 2016; you can read that letter here.

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